Kinoko stands for functional coffee that combines enjoyment with everyday practicality. Our products are made for everyone who loves coffee but wants to get more out of their daily routine.

Whether Mushroom Coffee, Mushroom Cocoa or Protein Coffee: Kinoko makes it easy to create a mindful and delicious moment in your day.

You can find out more about our products on our product overview.

The caffeine content can vary depending on the Kinoko product and serving size. You'll always find the exact details directly on the relevant product page or on the packaging.

Please follow the recommended preparation and dosage on your product.

Our range can change from time to time. When caffeine-free products are available, you'll find them directly in our shop on the product overview.

You can message our team anytime via the contact form at the bottom of this page.

Our customer service usually replies within 48 hours, Monday to Friday.

If you want to make changes to your account, your order or a subscription, you can do so directly through your customer portal.

Our products are carefully packaged so they reach you safely and intact.

Before use, please check that the packaging is fully sealed and looks undamaged. If you feel your product has been damaged or already opened, please do not use it and contact our customer service.

You'll find the nutritional information directly on the relevant product page as well as on the product packaging.

There you'll find information on ingredients, nutritional values, preparation and recommended use.

You can easily log in through our customer portal.

Enter the email address you used for your order and request your login code. Once you've received the code, you can enter it and access your account.

Your satisfaction matters to us. If you have a problem with your order, please contact our customer service via the contact form on this page.

Our team will review your request and help you with a suitable solution.

Approved refunds will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.

Please do not send returns back without first contacting our customer service, as unauthorized returns may not be able to be processed.